Frequently Asked Questions
We’ve gathered answers to some of the most common questions about our studio, process, and products. If you can’t find what you’re looking for, please don’t hesitate to contact us on type@nibuletterpress.com, we’re always happy to help.
About Nibu Letterpress
What is letterpress printing?
Letterpress is a traditional form of relief printing where ink is pressed into paper using an antique press, creating a tactile, debossed impression you can see and feel. Each piece is individually printed by hand, making every item unique.
Where is your studio based?
Our studio is based in London, UK, where all our stationery is designed, handcrafted, and printed.
Can I visit your studio?
Yes, visits are welcome by appointment only. Please contact us on type@nibuletterpress.com to arrange a visit.
A curated selection of our products can also be found at Casa Londra, 310 Old Brompton Rd, SW5 9JH, London.
Orders & Customisation
Do you create bespoke stationery?
Yes, we specialise in bespoke stationery and offer custom designs for corporate and personal use, such as, weddings, invitations, personal correspondance, and any other project you may have in mind. Please contact us to discuss furthe on bespoke@nibuletterpress.com
Can I personalise existing designs?
Some of our existing designs can be tailored with your own wording, colours, or motifs, please contact us on bespoke@nibuletterpress.com to discuss further.
Can I use my own design?
We welcome creative ideas and are always happy to collaborate on bringing your vision to life. However, letterpress printing has specific technical requirements, so we’ll first review your artwork to ensure it’s suitable for the process. Once approved, we’ll provide a tailored quote based on your design and specifications.
What does the personalisation process involve?
For all bespoke stationary we will guide you through our full range of options, which includes everything from paper and ink colour to typography and finishing touches. Once the details are confirmed, our typesetters will prepare a digital proof for your review and approval, from which you can make up to two changes. Your stationery is then printed one by one on an antique printing press, dating back to the 1950s, ensuring each piece carries the timeless character of traditional letterpress.
Do you provide proofs before printing?
Yes. For bespoke orders, we’ll send you a digital proof for approval before printing begins.
Do you offer collaborations?
We welcome enquiries from artists, designers, and artisans for creative collaborations. Please get in touch on bespoke@nibuletterpress.com to discuss potential projects.
Production & Process
How long will my order take?
Ready-made items typically ship within 2–5 business days.
Bespoke and personalised orders take approximately 2–4 weeks, depending on complexity and studio schedule.
What kind of paper and inks do you use?
We offer a great range of papers and use vegetable-based inks that are both high-quality and environmentally responsible, suitable for all your printing needs. We are happy to guide you through the material selection process to best suit your project specifications.
Are your materials sustainable?
Yes, sustainability is central to our practice. Within our paper range, tree-free and recycled papers are included. We print using vegetable-based inks and clean our equipment with non-toxic cleaning solutions. The packaging used is biodegradable and plastic-free. We’re continuously making adjustments, both small and large, to reduce the environmental impact we have on our world.
Shipping & Delivery
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on location. Please contact us on type@nibuletterpress.com for further information.
How will my order be packaged?
All orders are carefully packed, ensuring your stationery arrives safely and beautifully presented. We offer a Gift Wrapping service for all our products (excluding sale items), available at checkout.
Can I collect my order in person?
Yes, if you’re based in London, collection from our studio can be arranged by appointment. Please note that there is no set opening hours and at busy times this service may not be available.
Returns & Cancellations
Can I return my order?
Due to the handmade and personalised nature of our products, we’re unable to accept returns on bespoke or personalised items.
For ready-made products, you may return them within 14 days if unused and in original condition. Please refer to Section 8 on our Terms and Conditions for further information.
Can I cancel or change my bespoke order?
Once a proof has been approved and printing has begun, cancellations or changes are not possible. To fully understand the process, please refer to Section 8 on our Terms and Conditions for further information.
